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논문검색

고객신뢰 및 고객몰입에 대한 골프연습장 관계마케팅 전략

원문정보

Relationship Marketing Strategy of Golf Driver Range about Customer Belief and Customer Commitment

곽경렬, 백병주, 박경연

한국골프학회 골프연구 제6권 제2호 2012.12 pp.159-168
피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of this survey was the effect of relationship marketing strategy on customer belief and customer commitment of golf Driver Range. To test this, 228 participants were sampled from the position golf training centers person using stratified cluster random sampling. This study was concluded as follows : First, customer relation/band relation, communication, price had significant influences on golf training center belief. And communication, physical institution had significant influences on teacher belief. Second, customer relation/band relation, communication, price had significant influences on golf commitment. And relation/band relation, communication had significant influences on golf training center commitment. Third, golf training center belief, teacher belief had significant influences on golf commitment. And golf training center belief, teacher belief had significant influences on golf training center commitment.

목차

ABSTRACT
 Ⅰ. 서론
 Ⅱ. 연구방법
  1. 연구대상
  2. 연구도구
  3. 자료분석
 Ⅲ. 결과 및 논의
  1. 결과
  2. 논의
 Ⅳ. 결론
 참고문헌

저자정보

  • 곽경렬 Kwak, Gyeoung-yeol. 용인대학교
  • 백병주 Paek, Byung-joo. 용인대학교
  • 박경연 Park, Kyung-Yeon. 용인대학교

참고문헌

자료제공 : 네이버학술정보

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