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간호사의 조직 커뮤니케이션 만족과 조직 갈등과의 관계

원문정보

A Study of Relationships between Organizational Communication Satisfaction and Organizational Conflict among Nurses

정경화, 박동영, 이서영

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초록

영어


The purpose of this study was to investigate the relationships between organizational communication satisfaction and organizational conflict for nurses. The research design was correlational survey. Two hundred three nurses recruited from 3 general hospitals in D city. The data collected were analyzed with SPSS/win 18.0 using descriptive methods, t-test, ANOVA, Pearson correlation coefficient, multiple regression. The result of this study reported middle levels of organizational communication satisfaction and middle levels of organizational conflict. There were significant positive correlation for organizational communication satisfaction and organizational conflict in the nurses. Significant factors influencing organizational conflict were organizational climate, media quality and personal feedback. Organizational conflict and organizational communication satisfaction management is very important. Based on the study, recommend the following : It is needed that repeat studies and consider to development and education program of the organizational communication satisfaction for nurses in hospital setting.

목차


 Ⅰ. 서론
  1. 연구의 필요성
  2. 연구의 목적
 Ⅱ. 연구방법
  1. 연구설계
  2. 연구대상 및 자료수집
  3. 연구도구
  4. 자료 분석 방법
 Ⅲ. 연구결과
  1. 대상자의 일반적 특성
  2. 대상자의 조직 커뮤니케이션 만족과 조직 갈등정도
  3. 대상자의 일반적 특성에 따른 커뮤니케이션 만족과 조직 갈등
  4. 상관관계 분석
  5. 대상자의 커뮤니케이션 만족이 조직 갈등에 미치는 요인
 Ⅳ. 고찰
 Ⅴ. 결론 및 제언
 참고문헌

저자정보

  • 정경화 Kyung-Hwa Jung. 대구과학대학교 간호학과
  • 박동영 Dong-Young Park. 경운대학교 간호학과
  • 이서영 Seo-Young Lee. 대구파티마병원

참고문헌

자료제공 : 네이버학술정보

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