earticle

영어

The purpose of this study is to review and to investigate the impact of behavioral repertoire on organizational citizenship behavior and the moderating role of trust. Critical review of the previous studies about leadership based on situational perspective reveals that leaders who have and show wide spectrum of behavior could increase organizational performance. But to accomplish the performance leaders should have employees' trust. Without trust of followers leadership effectiveness could not be achieved because variety of leadership behavior without trust might be seen as non-principle leadership. Based on the review hypothesis were set and empirical study with 300 hotel employees was conducted. The results from the empirical study shows that 1) behavioral repertoire of leader has positive impact on organizational citizenship behavior as proxy variable of organizational performance and 2) trust has moderating role between behavioral repertoire and organizational citizenship behavior. Moreover density considered behavioral repertoire has been fully moderated.