earticle

영어

The purpose of this study is to develop social enterprise models providing social services through the voucher programs. This study adopts a multiple case study. It is found that what were the social service organizations’ facing management issues and influencing factors to solve the issues. A common management strategy is presented for a non-profit social service organization to develop a social enterprise.
This study suggests that management models for social service organization would be various combinations among fields of production, quality management, human resource management, customer management and marketing depending on their business models. To develop a more sophisticated and diversified model, a more multiple simulated study is needed.