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영어

The advent of Web2.0 has believed to be the solution against many barriers in information sharing. Wiki embodies the highest dream of information sharing realization in a group of its members collaborating voluntarily and unselfishly. Collaborating and creating knowledge toward benefit of the organization are not easy. The purpose of this paper is to analyze the benefits and challenges of using wiki as a project management method in an IT/IS project. Wiki project management could provide project managers and members with collaborative communication support for creating project results and knowledge. In the research model, we used TMS(Transactive Memory System) theory to define the relation of collaboration and project performance. Based on a survey among project members, the interactions between wiki characteristic factor and project performance are examined in a IS project environment. Using Smart PLS2.0, the data was analyzed to determine the relationship between Wiki characteristics and Project performance by the structural equation modeling. From the empirical data, we find a mediated effect from system quality and information expertise to project performance through expert knowledge collaboration. We also analyze the implications of wiki project management method. It is expected that the wiki project management method bring important changes in communication area of project performance.