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서번트 리더십이 팀장신뢰와 팀몰입에 미치는 영향 - 항공사 객실승무원을 중심으로

원문정보

The effect of servant leadership on trust of team leader and team commitment - Focused on flight attendances

박영태

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초록

영어

The purpose of this study is to know how The Servant Leadership which achieves the organizational performance through individual growth and motivation in Flight Attendant Group has an influence. The following is the results.
First of all, According to the analytic results between The Servant Leadership and leader's reliability, community building factor has the most influence on leader's reliability positively. Also, the factors such as community building factor, concrete direction factor, displays authenticity factor are considered as the positive factors on this study. While commitment to growth factor has an effect negatively.
The community building factor among Servant Leadership has the most effects on team commitment positively. Also, the factors such as displays authenticity factor, commitment to growth factor are regarded as the positive factors on this study. However, The following factors such as community building factor and concrete direction factor shows the negative effects on team commitment. In conclusion, leader's reliability factor is regarded as the positive factor for team commitment.

목차

I. 서론
 II. 이론적 배경
  1. 서번트 리더십
  2. 팀장 신뢰
  3. 팀 몰입
 III. 연구설계
  1. 연구모형 및 가설
  2. 조사설계
 IV. 실증분석
  1. 표본의 인구통계학적 특성
  2. 요인분석 및 신뢰도 분석
  3. 가설검증
 V. 결론
 참고문헌
 ABSTRACT

저자정보

  • 박영태 Park, Young-Tae. 한국휴양콘도미니엄경영협회 기획팀장, 세종대학교 호텔관광경영학과 박사과정

참고문헌

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