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Exploring Knowledge Processing in a Social Complex Adaptive Organization : Wikipedia through the Lens of the LIFE Model

원문정보

Jean-Baptiste P. L. Faucher, Andre M. Everett, Rob Lawson

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초록

영어

A deeper understanding of how organizations behave as social complex adaptive systems is needed. In this paper we demonstrate how the Leadership Invigorating Flows of Energies model can help with this understanding. The model highlights the role of emergent leadership as a force encouraging the creation. diffusion. and utilization of knowledge through self-organizing mechanisms. We illustrate our approach by examining Wikipedia and show how it can be described as a social CAS. Our analysis of Wikipedia describes how emerging intrapreneurship behaviors result in dynamic flows of knowledge and self-organizing feedback mechanisms across the organization. We provide implications for organization studies and present evidence to support claims made by advocates of complexity theory. We conclude by proposing that Wikipedia can be seen as a new form of organization, and finish with a brief note highlighting a possible way forward.

목차

Abstract
 1. Introduction
 2. Social CAS and the Importance of Social Energy
 3. The LIFE Model : A Lens to Examine Complex Adaptive Organizations
  3.1 The Organizational Knowledge Base
  3.2 The Knowledge Processing Cycle
  3.3 The Leadership Invigorating Flows of Energies
 4. Wikipedia : The Free Encyclopedia
  4.1 Wikipedia Policies and Guidelines
  4.2 Wikipedia Structure and Management [all data in this Section is from Wikipedia,2008m].
 5. Wikipedia through the Lens of the LIFE Model’s Knowledge Processing Cycle
  5.1 Knowledge Investigation
  5.2 Knowledge Need Recognition
  5.3 Knowledge Generation
  5.4 Knowledge Proposition
  5.5 Knowledge Justification
  5.6 Knowledge Evaluation
  5.7 Knowledge Assimilation
  5.8 Knowledge Utilization
  5.9 LIFE of Wikipedia
 6. Implications and Discussion
  6.1 Wikipedia : An Example of a Social Complex Adaptive System Embracing Change
  6.2 Who and what are the Managers of Wikipedia?
  6.3 Does Self-organization Result in a Lack of Quality Control?
 7. The way forward
 Reference

저자정보

  • Jean-Baptiste P. L. Faucher University of Otago, Department of Marketing
  • Andre M. Everett University of Otago, Department of Management
  • Rob Lawson University of Otago, Department of Marketing

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