원문정보
A Study on the Influencing Factors on the Profit Improvement Rate of IT Service Projects
초록
영어
Most companies in the IT service industry have suffered from low profitability although this industry is highly value added, which may result in losing the competitiveness of the industry. The purpose of this study is to identify the influencing factors on the profit improvement rate of IT service projects and suggest how to improve the profit improvement rate, thus recovering the competitiveness of the IT service industry. The 273 IT service projects conducted by an IT service company in Korea during the past three years were analyzed and the project managers who performed these projects responded to the questionnaire developed in this study. The result from the analysis of data collected shows that the influencing factors on the profit improvement rate of IT service projects include scheduling, experience in similar projects, the leadership of project leaders, the level of team skills, relationship with clients, and clients support.
목차
1. 서론
2. 이론적 고찰
2.1 IT서비스 프로젝트
2.2 IT서비스 이익개선율
3. 연구 설계
3.1 연구모형
3.2 연구가설
3.3 변수의 조작적 정의와 설문구성
3.4 종속변수
4. 실증 분석
4.1 연구조사 설계
4.2 타당성 및 신뢰성 분석
4.3 프로젝트 종류에 대한 기초 분석
4.4 가설 검정
4.5 검정 결과 해석
5. 결론
5.1 연구결과 요약 및 시사점
5.2 연구의 한계점 및 향후 연구방향
참고문헌
저자소개