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기업 정보시스템 사용의도 향상을 위한 개인화 연구

원문정보

Study on Personalization to Improve Usage Intention of Corporate Information System: An Empirical Analysis in Using Intranet System

이성우, 장원경, 김태균

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초록

영어

Many companies today use information systems to maintain competitive advantage and to give immediate responses to customer requests. Over time, however, many of these companies failed to make the most of such information systems because the users stopped utilizing the system. While many reasons offer explanations to the phenomenon, this study analyzes how usage intention of information system can be enhanced by changing the environment and usefulness of the system from the user"s perspective. Active and wide-ranging researches using the Technology Acceptance Model (TAM) have been carried out on an individual"s tendency to using new technology. But, many of the studies remain focused on improving user intention by enhancing the ease of use and usefulness of the system under PC applications or Enterprise applications. The personalized intranet system is not only bringing about sweeping changes to a company"s information systems environment but also providing users with freedom to design their own working environment, personalization, to Corporate Information Systems (CIS). Results from empirical tests on intra net systems verify that through personalization, a more voluntary information system environment can be created and that by increasing the ease of use and usefulness of the system, users can become more favorable to accepting new technologies and ultimately result in improved usage intention. This study suggests personalization variables and model for implementing a voluntary CIS for information system developers.

목차

Abstract
 1. 서론
 2. 선행연구
  2.1 기술수용모델
  2.2 개인화
 3. 연구모형 및 가설
  3.1 연구모형
  3.2 연구가설
 4. 연구방법
  4.1 연구번수의 조작적 정의
  4.2 표본 설계와 자료 수집
  4.3 표본 및 분석 방법
 5. 연구 결과
 6. 결론 및 시사점
  6.1 연구결과의 요약 및 시사점
  6.2 연구의 한계점 및 향후의 연구과제
 참고문헌
 저자소개

저자정보

  • 이성우 Lee, Sung-Woo. 삼성코닝정밀소재(주) 그룹장
  • 장원경 Chang. Won-Kyung. 호서대학교 경영학과 교수
  • 김태균 Kim. Tae-Kyun. 한국정보정책(KIPI) 연구원

참고문헌

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