원문정보
Evaluation Criteria of IT Business Value:The Difference Between Ex Ante and Post Implementation Evaluation
초록
영어
The purpose of this study is to investigate the evaluation perspectives of IT business value and empirically analyze the differences of evaluation perspectives between ex ante evaluation and post implementation evaluation, and among various information system types. 4 evaluation perspectives which have been used in the previous studies and in the field of industry practices are financial, customer, internal process, and growth, which are based on the BSC model. Data of 98 information systems have been collected from 89 companies including manufacturers, banks, insurances, and stock trading companies. As results of multi-way MANOVA test, 3 out of 8 hypothesis have been accepted statistically. While the order of importance of 4 perspectives in ex ante evaluation is customer, financial, internal process, and growth, the order of post implementation evaluation appears to be much different:that is, internal process, customer, financial, and growth. These findings provide insights for both IT practitioners and researchers.
목차
1. 서론
2. 이론적 고찰
2.1 IT 비즈니스 가치 평가관점에 관한 연구
2.2 IT 비즈니스 가치 평가관점에 영향을 주는 요인에 관한 연구
3. 연구모형 및 가설
3.1 연구모형 개발
3.2 연구가설 설정
3.3 조작적 정의
3.4. 연구 방법
4. 통계분석 및 가설검증
4.1 기초통계분석
4.2. 가설검증
5. 결론
5.1 연구결과 요약 및 시사점
5.2 연구의 한계 및 향후 연구 방향
참고문헌