원문정보
A Survey on Methods for Analyzing Team Communication
초록
영어
Most private and public organizations use, for their works, information systems that change their organizational structures. Nowadays, many organizations have team-based structures where typically a cross functional team is in charge of a business process. The effective communication among the members of a team is an important factor of team performance in that communication facilitates trust building, knowledge exchange, change acceptance, and safety improvement. This paper reviews methods for analyzing communication among team members from three aspects such as the content, the amount, and the structure of communication.
목차
1. 서론
2. 팀과 의사소통에 관한 기존 연구
2.1 팀의 정의
2.2 팀 유형
2.3 팀 성과
2.4 의사소통의 중요성
3. 의사소통 분석 방법
3.1 의사소통 내용 분석
3.2 의사소통 분량분석
3.3 의사소통 구조 분석
4. 결론
4.1 연구의 의의 및 한계
4.2 시사점 및 향후 연구 방향
참고문헌