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논문검색

제주특별자치도 소재 골프연습장의 서비스품질 마케팅믹스 요인(4P's)이 참여만족도 및 재이용의도에 미치는 영향

원문정보

The influence of marketing mix factors of service quality on participation-satisfaction and re-purchase intention in driving ranges of Jeju Special Self-Governing Province

서승태

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초록

영어

The purpose of this study was to provide a way to increase reuse by analysing the effect of service quality marketing mix on the satisfaction of participation for those who visit a driving range in JE-JU DO. The participants of this research were selected from those who use a driving range located in JE-JU DO, and 371 surveys were answered and analyzed by frequency analysis, factor analysis, reliability, correlation analysis, and regression analysis. The results are as follows. First. Among the factors of service quality marketing mix, satisfaction of participation, and reuse intention, there is one negative relation between price and reuse, and the rest have positive relation. Second. Products, place and promotion positively influence on the satisfaction of participation (in the relation between the marketing mix's factors of driving range's service quality). but, the price does not effect on the satisfaction of participation. 3. The satisfaction of participation positively influence on the intention of reuse.

목차

ABSTRACT
 I. 서론
  1. 연구의 필요성 및 목적
 II. 연구방법
  1. 연구대상
  2. 조사도구 및 방법
 III. 결과
  1. 서비스품질 마케팅믹스 요인이 참여만 족도 및 재이용도간 상관관계에 미치는 영향
  2. 서비스품질 마케팅믹스 요인이 참여만 족도에 미치는 영향
  3. 참여만족도 요인이 재이용도에 미치는 영향
 IV. 논의
 V. 결론 및 제언
  1. 결론
  2. 제언
 참고문헌

저자정보

  • 서승태 Seo, Seung-Tae. 제주한라대학

참고문헌

자료제공 : 네이버학술정보

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