원문정보
초록
영어
This research aimed to analyze the effect of service quality of golf practice range on consumers' repurchase behavior. To reach this purpose, 410 persons who were participating 4 different golf practice ranges in Daegu city were sampled as subjects. For data processing, reliability, factor analysis, frequency analysis, t-test, one-way ANOVA, and regression analysis were carried out using on SPSSWIN 15.0 statistical program. Results of the analysis could be summarized as follows. First, service qualities depends on the general characteristics of the subjects. Second, service qualities affecting consumer repurchase behavior included such variables as renew or oral communication.
목차
I. 서론
Ⅱ. 연구방법
1. 연구대상
2. 측정도구
3. 자료처리
Ⅲ. 연구결과
1. 일반적 특성에 따른 서비스 품질의 차이
2. 골프연습장 서비스 품질과 재구매 행동과의 관계
Ⅳ. 논의
Ⅴ. 결론 및 제언
1. 결론
2. 제언
참고문헌