원문정보
Propose new product development process including using of Kano's attractive factor and Timko's customer satisfaction index
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초록
영어
In this paper, we propose development of new products including the proposed process of at the customer's requirements. The success of new product development depends on customer satisfaction in the marketplace. Existing product development process, including the customer's interest was weak. In this paper, we propose development of new products which include Kano's attractive quality factor method and Timko's customer satisfaction index method. Also we verified new medical treatment of incontinence-nency which is applied to the proposed process.
목차
Abstract
1. 서론
2. 신제품 개발과정
3. Kano 및 고객만족지수
3.1 Kano 분석
3.2 고객만족계수
4. 신제품 개발 과정 제시
5. 신제품 개발 실증
6. 결론
7. 참고문헌
1. 서론
2. 신제품 개발과정
3. Kano 및 고객만족지수
3.1 Kano 분석
3.2 고객만족계수
4. 신제품 개발 과정 제시
5. 신제품 개발 실증
6. 결론
7. 참고문헌
키워드
저자정보
참고문헌
자료제공 : 네이버학술정보