원문정보
An Empirical Study on Setting Up of an Appropriate Organization for Efficient Operation of ERP Systems
초록
영어
Today, many companies have introduced an ERP system - an enterprise resources planning - in order to improve corporate credibility through transparent management and for quick responses to market situations through quick decision making. After the construction of an ERP system, many companies are having difficulty in calculating the appropriate number of personnel required for running the system because of a lack of standard for doing so, as well as a lack of pertinent procedures. As a result, the companies are having to resort to a trial-and-error approach. Therefore this paper studied a model for calculating the appropriate number of personnel required for efficiently running an ERP system after its construction, as well as for constantly meeting its performance targets. The developed model was applied empirically to calculate an appropriate number of personnel required, and an organization was set up according to this. Therefore, the purpose of this study was to present an optimized model for calculating the number of personnel required for operating an ERP system, that which addresses problems of existing models, in order to help companies organize the operation personnel and its size, as well as to provide more objectivity to the calculated number of personnel required and to improve credibility.
목차
1. 서론
1.1 연구배경
1.2 연구의 범위
1.3 연구의 제한점
2. 정보시스템 운영비용 산정의이론적 고찰
2.1 정보시스템 운영조직 구성의 이론적 배경
2.2 정보시스템 운영비용 산정기법에 대한 기존 연구 고찰
3. 정보시스템 운영 인력 현황 분석 및 시사점
3.1 국내 공공기관 정보시스템 운영인력 현황
3.2 국내 공공기업의 ERP시스템 구축 인력 및 운영인력 비교
3.3 분석 결과의 시사점
4. ERP 운영조직 구성 및 적정 운영인력산정 모델
4.1 조직 구성의 기본 방향과 절차
4.2 ERP 운영 조직의 책임과 역할 정의
4.3 ERP 운영인력 산정 절차
4.4 ERP 운영 인력 산정 및 조직 구성 결과
4.5 전사 차원의 ERP 운영 조직 구성 방안비교
4.6 향후 조직 운영 발전 방향
5. 결론
5.1 연구 결과의 요약
5.2 향후 연구 과제
6. 참고문헌