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응용논문

ISO/TS16949 품질경영시스템 인증에 따른 경영성과에 관한 연구

원문정보

A Study on Management Performance by ISO/TS 16949 Quality Management System Certification

박종영, 홍정의, 김광수

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

목차

Abstract
 1. 서론
 2. ISO/TS 16949 와 QS9000 비교
  2.1 제정배경
  2.2 접근방식의 비교
  2.3 선행연구 고찰
  2.4 선행연구의 차이점
 3. 연구모형 및 실증분석
  3.1 연구모형
  3.2 가설의 설정
  3.3 설문항목 구성
  3.4 조사 및 연구방법
  3.5 실증분석
 4. 결론
 5. 참고문헌

저자정보

  • 박종영 JongYoung Park. 한국자동차산업교육원
  • 홍정의 JungEui Hong. 충주대학교
  • 김광수 KwangSoo Kim. 충주대학교 산업경영공학과

참고문헌

자료제공 : 네이버학술정보

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