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논문검색

정보시스템 종합품질평가 모형 연구

원문정보

A Study on Integrated Quality Evaluation Model of Information System

서장훈, 이기준, 박명규

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초록

영어

One of The standard issue in riding on the wave of the information system(IS) is records of performance, grow unprecedently fast, and has highly uncertain future. Within the framework of IS Evaluation, The main purpose of this study is to suggest performance quality evaluation system as follows, The Integrated Quality Evaluation Model Design(IQEMD) of Information System helps corporations to improve productivity, customer service and corporate competitive power. To respond flexibly this trend, we have to realize that the information system has to keep the most effective optimal information network at the proper time. The existing evaluation method has been concentrated on the evaluation of a degree of the information system maturity focused on static viewpoints. The evaluation of potential factors to affect the future-oriented performance, that can analyze both unit business being able to apply an information system base was used efficiently well and what performance evaluation item was obtained actually, was insufficient relatively. In this paper, An integrated quality evaluation method will analyze a degree of information system maturity in dynamic evaluation viewpoints rather than in static evaluation viewpoints. finally we estimated the relative degree of importance of each determinant using the AHP methodology The validity of the proposed model was also partially proved using two different methods, holistic and historical approach.

목차

Abstract
 1. 서론
  1.1 연구배경
  1.2 연구모형
 2. 정보시스템 품질 평가에 관한 기존연구
  2.1 정보시스템 성공 모델과 관련된 연구
  2.2 기존연구의 제한사항
  2.3 기존연구의 정보시스템 성숙 5단계 특성 비교
 3. 정보시스템 통합품질 평가방법
  3.1 정보시스템 평가 프레임워크
  3.2 정보시스템 평가방법
 4. 사례연구
  4.1 조사방법 및 조사항목
  4.2 정보시스템 종합품질 평가결과
  4.3 사례결과 평가
 5. 결론 및 제언
 6. 참고문헌

키워드

저자정보

  • 서장훈 Seo Jang Hoon. 한국능률협회 생산성 위원회 심사위원
  • 이기준 Lee Gi Jun. 한국교육개발원 교육통계정보센터 연구원
  • 박명규 Park Myeong Kyu. 명지대 산업공학과 교수

참고문헌

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