earticle

영어

The purpose of this study was to propose a framework and system for an advanced evaluation scale for the Multicultural Family Support Center and its services. For this study, we used the Meta-Evaluation method, which is also known as an 'evaluation of the evaluation.' The data were collected from 134 surveys of individuals working in the Multicultural Family Support Center. The questionnaire consisted of two parts: a) general opinions regarding the present evaluation scale; and b) concrete opinions about the details of the scale. The results indicated several problems and issues for improvement. In light of these results, we suggest that not only do the detailed scales have to be modified to incorporate workers' opinions, but also that the management of the evaluation system itself has to be improved in order to achieve more effective evaluation procedures.