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휴먼브릿지 치아보철 시술결과에 대한 고객만족도 분석

원문정보

Study On Customer Satisfaction of Dental Prosthetic Tooth Surgery by Human Bridge

김경진, 조덕영

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초록

영어


The purpose of this study is to approving the usefulness on Customer Satisfaction of Human Bridge. To achieve this purpose, we conduct a survey of 385 Customer to have a new operation analysis that so-called Human Bridge. The results of this study as follow. First of all, It's appeared that dependence on mass communication has a high level Because that Some 66% of the people surveyed say that they have Human Bridge operation by mass communication. Secondly, In case of satisfaction level connected with operation, some 66% of the respondents say that it is inconvenient or not at all in the Human Bridge operation and some 81% of the respondents say that it is very healthy or the same in the gum condition. On the other hand, Some 64% of the people surveyed say that it is inconvenient or extra comfortable in the masticate their´s food well. Thirdly, In case of the level of teeth shaking, Some 90% of the people surveyed say that it is no change or small to contrast beginning. and in aesthetic satisfaction after operation, a surprising 93% of the people surveyed say that it is satisfaction.

목차

Abstract
 I. 서론
  1. 연구의 필요성
 II. 연구방법
  1. 연구도구
  2. 분석방법
 III. 연구결과
  1. 조사 자료의 기초분석
  2. 분석결과
 IV. 결론
  1. 연구결과의 요약
  2. 연구의 시사점 및 한계
 참고문헌

저자정보

  • 김경진 Kyung-Jin Kim. 부산덴타피아치과의원
  • 조덕영 Duk-Young Cho. 부산대학교 의학전문대학원 의료경영학실

참고문헌

자료제공 : 네이버학술정보

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