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영어

In 2002, Korea government launched G4C (Government 4 Citizen) service for citizen’ convenience. G4C has kept growing in terms of quantitative. The government has endeavored to vitalize G4C service by extending channels to access G4C. However, citizen’ satisfaction needs to be higher because only few people may exploit G4C through multi-channel such as TV or Mobile. In order to improve G4C service, the government conducted enhancing project three times. Unfortunately, the government did not achieve. We can verify civil documents but it cannot be printed out. So, I figured out a hindrance factors of activation G4C. I will test that NFC would be an alternative to vitalize multi-channel G4C service.