earticle

영어

「BPMS」is primarily concerned with the automation of the business processes. It assumes that everything is under normal operation and can be processed according to the predefined norms and standards. However, exception means a situation where things cannot be processed according to the predefined standard norms and procedures. In this regard, it seems nonsensical to apply 「BPMS」 for exception handling.
This paper attempts to break this preconception, and to show that it is a viable approach to apply 「BPMS」 for exception handling, especially in the defense industry. In order to realize this scheme, we developed a system architecture which encompasses the design of a process repository, a process dictionary, a knowledge management system, and a fBPMSJ application software. In the proposed architecture, a process repository is used for the storage of the business processes developed for exception handling, a process dictionary is required to describe the various situation variables and decision variables related to the exception handling. 「BPMS」 is also essential for storage, retrieval, and utilization of the various business processes stored in the process repository.