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중요도-성취도 분석에 의한 덕산온천관광지 선택속성 평가

원문정보

Evaluation of Duksan Spa Destination Attributes by the Importance and Performance Analysis

양리나, 김시중

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초록

영어

The purpose of this study was to evaluate Duksan spa destination Attributes by the Importance and Performance Analysis. These analyses were based on the Visitors’ Survey conducted in Duksan Spa in Duksan, Chung Cheong Province. The results are as follows: First, according to the results of the Importance-Performance Analysis(IPA) of the twenty-seven selection attributes of the spa destinations, eight attributes were placed in the area I(Keep Up the Good Work), six attributes in the area II(Possible Overkill), six attributes in the area III(Concentrate Here), and the other seven attributes in the area IV(Low Priority). Second, according to the results of the Importance and Performance Analysis of six factors drawn on the base of factor analyses, "water quality of the spa and surrounding areas" was placed in the area I, "accessibility and cost of spa" in the area II, "spa space facility and tourism space" in the area III, and "shopping opportunities and hospitality" in the area IV. In conclusion, according to the difference analyses of Importance-Performance, the choice attributes with relatively high satisfaction were "the convenience of accessible transportations," "fee for hot spa," and "transportation fare." However, the choice attributes with relatively high dissatisfaction were "crowdedness of tourism area," "leasure - sports facilities," and "tourism area development."

목차

ABSTRACT
 I. 서론
 II. 이론적 고찰
  1. 온천관광지 개념
  2. 온천관광지 선택속성 관련 선행 연구
  3. 중요도-성취도 분석(Importance-Performance Analysis, IPA)
  4. 온천관광지 현황 분석
 III. 조사 설계
  1. 조사대상과 방법
  2. 설문지 구성
  3. 분석방법
 IV. 분석결과
  1. 인구 통계적 특성
  2. 신뢰성 및 타당성 분석 결과
  3. 중요도-성취도 분석 결과
 V. 결론
 참고문헌

저자정보

  • 양리나 Leena Yang. 배재대학교
  • 김시중 Sijoong Kim. 우송대학교

참고문헌

자료제공 : 네이버학술정보

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