earticle

영어

The purpose of this study is to find out the factors which affect the service evaluation in deluxe hote Japanese restaurant, to find out the demographic characteristics, and to find out how the factors affect the service evaluation in hotel Japanese restaurant.
The suggestion of this study is as follows.
First, Traning and education for Japanese restaurant staff is needed, and the improvement of facility environment is really required.
Eventually, to improve service evaluation on Japanese restaurant by the clients, traning and facility environment is very important.