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논문검색

연구논문

두피 및 모발관리 후 고객만족도 분석

원문정보

The influence in customer satisfaction measurement by scalp and hair treatment

국경미, 김춘득

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초록

영어

We living busy modern life, Our scalp and hair get easily damaged by stress as well as the environmental contamination and frequent chemical hair treatment. For this reason, people try to spend much time to be more faithful for their self- discipline like the beauty to look younger and more beautiful.
This research was inquired into adults living in Jeollanam-do and customers in Mokpo 'E' hair salon. This is for offering applicable information in the actual spot based on collected and analyzed basic materials from Trichology.
The result is as follows. Look trough the characteristic of the sociology of population in respondents, As they get older, the rate of sensibility gets higher, while that of oily skin gets
lower. Their satisfaction is the highest, when they often get scalp treatment and after they
undergo complex procedure.
Respondents who had serious scalp problems preferred to go to hospital but wanted to go to beauty shops to keep up the health of scalp and relieve stress. It signifies people prefer the professional beauty treatment center and experts.
In all ages, as people want to get treatment with inexpensive cost, we should make efforts to develop the ways to carry out treatment easily and systematically, also the programme application ways should be studied and implemented.

목차

ABSTRACT
 Ⅰ. 서론
  1. 연구의 필요성 및 목적
  2. 연구대상과 방법
 Ⅱ. 연구 결과
 Ⅲ. 결론
 참고문헌

저자정보

  • 국경미 Kydung-Me Gug. 남부대학교 대학원 향장미용학과
  • 김춘득 Chun-Dug Kim. 남부대학교 대학원 향장미용학과

참고문헌

자료제공 : 네이버학술정보

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