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정부출연 연구기관의 지식관리 성과 측정모형 개발을 위한 탐색적 연구

원문정보

An Exploratory Study of the Development of a Performance Measurement Model for Knowledge Management for use by Government Sponsored Research Institutes

정택영, 정해용, 최광돈

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초록

영어

This research reviewed previous research related to Performance Measurement Models of Knowledge Management (PMMKM) in order to integrate their findings with more recent research and construct a new PMMKM. This new hypothetical PMMKM consists of an input sector, a process sector, an outcome sector, and an infrastructure sector. Each sector has three measurement items with the exception of the infrastructure sector which has two. Empirical analyses testing the overall performance model validity of the hypothetical PMMKM were favorable. However, it show be noted that the “share process” and “utilization process” items in the process sector merged into one single item. The same is true with the “individual outcome” and “organization outcome” items in the outcome sector found one single item. The study’s results reveal three implications with respect to performance. First, there are derived integrated performance measurement sectors and items based on overall management process of knowledge management, which can be practically applied to the government related research entities. This became apparent after extensive review or previous theoretical studies related to the public sector and private sector. Second, weighted performance measurement of knowledge management using AHP (Analytic Hierarchy Process) Analysis makes it possible to propose PMMKM in government sponsored research institutes. Finally, measuring performance to management knowledge, as shown in this study, will prove useful for inside and outside experts who propose specific guidelines and methodologies for knowledge management at government sponsored research institutes.

목차

ABSTRACT
 1. 서론
 2. 이론적 배경
  2.1 지식과 지식관리의 개념 및 정의
  2.2 선행연구의 검토
 3. 정부출연 연구기관의 지식관리 현황
  3.1 정부출연 연구기관 현황
  3.2 정부출연 연구기관의 지식관리 성과측정 현황 및 특성
 4. 지식관리 영역별 성과측정 모형 개발 및 실증분석
  4.1 지식관리 영역별 성과측정 모형
  4.2 실증분석 결과
  4.3 지식관리 영역별 중요도 분석
 5. 결론
 참고문헌

저자정보

  • 정택영 Taik-Yeong Jung. 한국과학기술정보연구원 책임연구원
  • 정해용 Hae-Yong Jung. 나사렛대학교 호텔관광경영학과 부교수
  • 최광돈 Kwang-Don Choi. 한세대학교 경영학부 e-비즈니스전공 부교수

참고문헌

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