earticle

영어

In a continuously changing competitive environment, organizations are becoming more interested in new ways of doing business. Information technology (IT) can support organizations to change and innovate, yet when organizations implement new IT, significant transformations in the ways of work, in organizational business processes, and in organizational performance outcomes do not always occur. Through the comparative analysis of five high transforming cases and five low transforming cases, supplemented by large-scale survey data of 705 Australian organizations, we identified some important organizational factors and key transformational practices of companies that are more likely to engage in innovation and transformation with IT. The results indicate that successful ‘transforming firms’ tend to achieve additional value from IT beyond its cost saving, and this ability depends on the organizations’ innovative culture, management leadership, and IT investment strategy as well as the implementation of cultural and learning related practices.