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논문검색

의료급여관리사의 직무스트레스와 직무만족도

원문정보

A Study of Job Stress and Job Satisfaction of Medical Aid Client Managers

최정명, 오진주, 이현주

피인용수 : 0(자료제공 : 네이버학술정보)

초록

영어

The purpose of this study is to investigate the degree of job stress and job satisfaction and the relationship between job stress and job satisfaction of Medical Aid Client Managers. Method: Data were collected from 185 Medical Aid Client Managers in 234 areas between April 2-15, 2007. Collected data was analyzed for the frequency, t-test, ANOVA, Pearson's Correlation Coefficient etc. Results: The average score of job stress was 2.6. Job instability was highest as 2.9 and job autonomy was lowest as 2.2. in eight items. When the job stress of Medical Aid Client Managers was converted to 100 point, the average was 51.7 and ranked in upper 50% of Korean woman workers' job stress. Among the eight items, because the relationship satisfaction and the instability of duty regime ranked in upper 25% of Korean woman workers' job stress, those items were identified to have high stress. The average score of job satisfaction was 2.3 out 4.0 which could be interpreted as unsatisfactory. The correlation between the job stress and the job satisfaction demonstrated significant difference. Decrease of the job satisfaction was associated with increase of the job stress. In regard to the eight items, the inverse correlation was demonstrated to be significant in organization, inappropriate compensation, and workplace culture. Conclusion: Medical Aid Client Managers have high stress in carrying out their duties. They have experienced very severe instability in their duty regime. Also, they have felt alienated from their organization and experienced unfair rewards. They had low duty satisfaction but got a heavy workload and experienced overtime work. To relieve job overburden of Medical Aid Client Managers. it was necessary to improve business system and also was necessary to relieve a regional disparity of business charge.

목차

Root
 Ⅰ. 서 론
  1. 연구의 필요성
  2. 연구 목적
 Ⅱ. 연구 방법
  1. 연구 대상 및 자료 수집 방법
  2. 연구 도구
  3. 분석 방법
 Ⅲ. 연구 결과
  1. 의료급여관리사의 일반적 특성
  2. 의료급여관리사의 직무스트레스 정도
  3. 지역(시,군,구)과 배치년도에 따른직무스트레스의 차이
  4. 의료급여관리사의 직무만족도
  5. 의료급여관리사의 직무스트레스와직무만족도와의 상관관계
 Ⅳ. 논 의
 Ⅴ. 결 론
 참 고 문 헌
 - Abstract -

저자정보

  • 최정명 Choi, Jeong Myung. 수원과학대학 간호과 부교수
  • 오진주 Oh, Jin Joo. 단국대학교 간호학과
  • 이현주 Lee, Hyun Joo. 우송대학교 간호학과

참고문헌

자료제공 : 네이버학술정보

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