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Since becoming a member of the Creative Cities Network (UCCN) in 2017, Chiang Mai has implemented a range of projects aimed at protecting and promoting the city’s craft heritage. This article focuses on one project – the Women E-nspire Culture project – which was a pilot initiative launched by UNESCO Bangkok, with the support of Samsung Electronics, aimed at safeguarding traditional crafts by providing digital entrepreneurial skills for ethnic craftswomen, including Hmong, Akha and Karen ethnic groups. The Social Research Institute (SRI) at Chiang Mai University became a partner in the second phase of this project in July 2020, when a community-based workshop was organised in collaboration with UNESCO Bangkok to further develop and strengthen the digital skills of Hmong craftswomen and youth in Doi Pui village. This article discusses the sociocultural background leading to the project as well as key lessons learned and the challenges of using digital technologies to support craftswomen in Chiang Mai’s ethnic communities.