초록 열기/닫기 버튼
This study analyzes the effect of hotel cooks' emotional labor (external and internal actions) on organizational commitment and job satisfaction. The results of this analysis are summarized as follows. First, <H-1> multiple regression analysis was performed to find out whether the emotional labor of hotel cooks in had a significant effect on organizational commitment. As a result, two variables were found to be significant variables as variables affecting organizational commitment (continuous commitment, emotional commitment). Second, <H-2> multiple regression analysis was performed to find out whether the emotional labor (external and internal behaviors) of hotel cooks had a significant effect on job satisfaction. As a result, the variables affecting job satisfaction were found to be significant variables. Third, <H-3> multiple regression analysis was performed to find out whether the organizational commitment (continuous commitment, emotional commitment) of hotel cooks had a significant effect on job satisfaction. As a result, the variables affecting job satisfaction were found to be significant variables.
키워드열기/닫기 버튼
Emotion Labor, Job Satisfaction, Organizational Commitment
