초록 열기/닫기 버튼
This study was empirically analyzed by setting up a research theory on the job resources mediated effect on the job demand/work stress of hotel employees, the effect of job resources on presenteeism, and the relationship between job demand/job stress and presenteeism. The two factors of job demands (work overload, emotional demand) and job stress (psychological stress and physiological stress) were both shown to have a significant positive effect on presenteeism. This implies that there exists more presenteeism when the job is more demanding and/or creating more job stress. The three factors of job resources (autonomy, peer support, and feedback on job performance) were found to have a significant negative effect on presenteeism. That means that the stronger the job resources, the less presenteeism. The verification of the mediated effects of job resources on the relationship between job demands / job stress and presenteeism resulted in significant mediated effects. That is, job demands and job stress mean that their influence is reduced through job resources.
키워드열기/닫기 버튼
Job Demands, Job Stress, Job Resources, Presenteeism
