초록 열기/닫기 버튼
본 연구는 지역아동센터에 근무하는 종사자를 대상으로 그들이 인식하는 자기감성인식, 타인감성인식, 자기감성조절, 감성활용 등으로 구성된 감성지능이 직무성과에 미치는 영향에 있어 조직몰입이 이들 간을 매개하는지의 검증을 목적으로 하였다. 이를 위해 지역아동센터에 근무하는 종사자들을 대상으로 인터넷을 활용한 설문작업을 실시하였고, 최종적으로 252부를 분석에 이용하였다. 자료분석은 SPSS 21.0 프로그램을 사용하였으며, 본 연구결과를 요약하면 다음과 같다. 첫째, 지역아동센터 종사자의 자기감성인식 수준이 높을수록, 타인감성인식 수준이 높을수록, 자기감성조절 수준이 높을수록, 감성활용 수준이 높을수록 직무성과가 높음을 확인하였다. 둘째, 지역아동센터 종사자의 조직몰입은 감성지능의하위변수인 자기감성인식, 타인감성인식, 자기감성조절, 감성활용과 직무성과 간을 매개하는 것을 검증하였다. 이와 같은연구결과를 토대로, 지역아동센터 종사자의 직무성과를 향상시키기 위한 몇 가지 논의와 함의를 제시하였으며, 연구의한계점과 함께 후속연구에 대한 제언을 하였다.
The purpose of this study was to examine whether organizational commitment mediated of the effect of emotional intelligence and its sub.factors self.emotion appraisal, others’ emotion appraisal, self.emotion regulation, and use of emotion on job performance. So, this study conducted an online questionnaire survey with employees including the directors working at community child centers, and 252 questionnaires were used for analyses. Collected data were analyzed by using SPSS 20.0, and the results of this study are summarized as follows; First, the employees’ job performance was higher when their level of self.emotion appraisal was high, their level of others’ emotion appraisal was high, their level of self.emotion regulation was high, and their level of use of emotion was high. Second, the employees’ organizational commitment was found to mediate the effect of the sub.factors of emotional intelligence self.emotion appraisal, others’ emotion appraisal, self.emotion regulation, and use of emotion on job performance. The findings of this study as above were discussed, and their implications for improving community child center employees’ job performance were presented. Along with the limitations of this study, moreover, suggestions for follow.up research were made.
키워드열기/닫기 버튼
Community child center, Employee, Job performance, Emotional intelligence, Organizational commitment
