초록 열기/닫기 버튼

본 논문은 지방공무원의 직무스트레스와 직무만족도간의 관계에서 우울증상의 매개효과에 대하여 연구한 논문으로, 연구문제는 직무스트레스는 직무만족도에 영향을 미치는가? 와 직무스트레스와 직무만족도와의 관계에서 우울증상이 매개효과가 있는가? 로 설정하였다. 연구대상은 경기도 안산시에 근무하는 정규직 공무원 1,860명중 209명으로, 전체 안산시 정규직 공무원의11.2%가 본 연구에 참여하였다. 독립변수인 직무스트레스의 하위요인으로는 직무특성, 개인의 역할, 조직분위기, 대인관계, 경력개발을 사용하였으며, 종속변수로는 직무만족도, 매개변수로는 우울증상을 사용하였다. 연구결과 직무스트레스는 직무만족도에 통계적으로 유의미한 영향을 미치는 것으로 나타나 직무스트레스가 높아지면 직무만족도가 낮아졌으며, 하위요인 중 대인관계와 경력개발이 중요한 요인인 것으로 나타났다. 직무스트레스와 직무만족도와의 관계에서 우울증상의 매개효과는 유의미하게 나타나 직무스트레스와 직무만족도와의 관계에서 우울증상이 투입되면 직무만족도가 더 낮아지는 결과를 보여 우울증상이 부분 매개하는 것으로 밝혀졌다. 본 결과를 통해 지방정부조직의 활성화를 위하여 지방공무원의 직무스트레스를 줄여 직무만족도를 높일 수 있도록 하는 방안이 마련되어야 하며, 아울러 지방공무원의 우울증상에도 주목하여 개입의 필요성을 제언하였다.


Since 1991 when decentralization has started, local officials are under continuous and excessive stress related to their jobs due to an increase in the amount of works to be done and a necessity to respond to diverse demands from citizens in comparison to the period of central appointment as well as policy changes caused by the heads of local governments who are newly elected every 4 years and implementation of various public pledges. Accordingly, an effort was made in this research to investigate the relationship between job stress and job satisfaction and the mediating effect of depressive symptoms. For the purpose, the researcher has conducted a questionnaire survey with 250 public officials below the level of 4th class who are serving in the local government of Ansan city divided by rank, job category, and place of duty as target, and has succeeded in collecting the questionnaire from 209 respondents (83%). For analytical purpose, two research topics were set up, Research Topic 1 (Influences on job stress and job satisfaction) and Research Topic 2 (Mediating effect of depressive symptoms in the relationship between job stress and job satisfaction). As for hypotheses, 5 Research Hypotheses (from Hypothesis 1-1 to Hypothesis 1-5) were set up as having influences by sub-factors of job stress (namely, job characteristics, organizational atmosphere, role of individuals, and interpersonal relationship), and for verification of mediating effect of depressive symptoms, 5 Hypotheses (from Hypothesis 2-1 to Hypothesis 2-5) were set up. Using SPSS Statistical Program, such analyses as reliability and validity analysis, difference verification analysis, descriptive statistical analysis, correlation analysis, and regression analysis were carried out. As a result of these analyses, regarding influences on job stress and job satisfaction, of sub-factors, interpersonal relationship and career development turned out to be statistically significant. Regarding the relationship between job stress and job satisfaction, on medicating effect of depressive symptoms, organizational atmosphere and role of individuals revealed partial mediating effect. Interpersonal relationship suggests that, in the workplace where one spends most of time, relationship with seniors, juniors, and colleagues has much influence on job satisfaction. Also, regarding career development which is related to one’s appointment or duty, job stress based on one’s career and remuneration reveals that it has considerable influence on job satisfaction. Excessive and continued job stress induces various diseases such as depressive symptoms. In this research, organizational atmosphere and role of individuals turned out to be significant on mediating effect of depressive symptoms. This suggests that local officials also receive much job-related stress in the workplace, which can lead to various diseases including depressive symptoms. As a result of this research, we have discovered that local officials also receive much job-related stress and that much efforts are needed either organizationally or personally in order to enhance job satisfaction of local officials.