초록 열기/닫기 버튼
본 연구는 발언행동(voice behavior)이 구성원의 목표몰입(goal commitment)에 긍정적인 영향을 미치는과정에서, 참여적 리더십(participative leadership, 제1 조절변수)의 조절작용이 리더신뢰(trust in leader, 제2 조절변수)에 의해 조절되는 조절된 조절효과(moderated moderation)의 메커니즘을 규명하는데 목적이 있다. 본 연구에서는 자기보고형 설문방식을 이용하였기 때문에 동일방법편의(common method bias)를 해결하기위해 종속변수는 시차를 두고 측정하였고, 직급과 함께 직무상황에서의 긍정정서와 부정정서를 통제변수로채택하였다. 종업원 300인 이상의 다양한 업종의 기업에 근무하는 직장인들로부터 수집한 337부의 설문지가분석에 사용되었다. 연구결과 발언행동과 참여적 리더십은 각각 목표몰입에 유의한 정(+)의 영향을 미쳤다. 발언행동이목표몰입에 영향을 미치는 과정에서 참여적 리더십(제1 조절변수)의 조절효과는 유의하지 않았으나, 발언행동, 참여적 리더십, 그리고 리더신뢰(제2 조절변수)의 3원 상호효과가 목표몰입에 유의한 영향을 미치는 것으로나타났다. 이로써 발언행동과 참여적 리더십 간의 2원 상호작용효과가 리더신뢰에 의해 조절되는 조절된조절효과(조건부 조절효과)가 확인되었다. 존슨-네이만 방법(Johnson-Neyman Technique)을 활용하여상호작용을 탐색한 결과 조건부 조절효과는 리더신뢰 수준의 전체 영역 중 상위 86.9%영역에서 유의한 것으로확인되었고, 하위 13.1% 영역에서는 유의하지 않은 것으로 나타났다. 또한 참여적 리더십과 리더신뢰의특정값(조합)에서의 발언행동이 목표몰입에 미치는 조건부효과를 살펴본 결과 리더신뢰가 낮은 영역과 참여적리더십이 높은 영역에서 유의하게 나타난다는 것이 확인되었다본 연구는 발언행동, 리더신뢰, 참여적 리더십의 3원 상호작용효과를 실증적으로 검증함으로써 상대적으로연구가 부족했던 발언행동과 목표몰입 간 메커니즘을 심도 있게 규명하였다. 특히 참여적 리더십의 조절효과는리더신뢰가 동반되어야 작동된다는 것이 밝혀졌는데, 이는 리더십 효과성을 위한 충분 조건으로서 리더신뢰의중요성이 확인된 것으로 리더십연구의 새로운 관점을 제시하였다는데 의의가 있다.
The purpose of this study is to clarify the mechanism of moderated moderation in which the moderation of participative leadership (moderator 1) is moderated by trust-in-leader (moderator 2) in the process of voice behavior affecting the goal commitment. In this study, the dependent variable was measured separately with time lag as a method to alleviate the common method bias that might appear in the self-report questionnaire measurement, and positive affect and negative affect expressing emotional states in job situations were employed as the control variables together with the rank. For this study, a questionnaire survey was conducted. In order to improve the validity of the questionnaire, we conducted a preliminary questionnaire in the second step. This questionnaire, which was divided into two parts, was conducted for two weeks for domestic employees with a boss who work for companies in various industries with more than 300 employees such as manufacturing, service, and information and communication industries. A total of 337 questionnaires were ultimately used except for those that were deemed inadequate. As a result, voice behavior and participative leadership had a positive (+) influence on goal commitment. In the process of voice behavior affecting goal commitment, the moderating effect of participative leadership (moderator 1) was not significant, but the three-way interaction effect of voice behavior, participative leadership, and trust-in-leader (moderator 2) is found that there is a significant influence on goal commitment. Therefore, the conditional moderation(moderated moderation) in which the two-way interaction effect between voice behavior and participative leadership was moderated by trust-in-leader was confirmed. As a result of using the Johnson-Neyman Technique, the conditional moderation was found to be significant in the top 86.9% of the total confidence level of trust-in-leader, while the lower 13.1% did not. We also found that the conditional effect of voice behavior on goal commitment is mainly in the low trust-in-leader and the high participative leadership. This study deeply investigated the mechanisms between voice behavior and goal commitment that were relatively lacking in research by empirically verifying the three-way interaction effects of voice behavior, trust-in-leader, and participative leadership. In particular, it is significant that the implications of in-depth research on the multiple moderation effects are presented by specifically identifying the region of significance of the conditional interaction effects of voice behavior and participative leadership. The implications of the study are as follows: First, it contributes to the expansion of existing research by confirming the significance of goal commitment as a result variable of voice behavior and participative leadership. Second, it reveals that trust-in-leader plays an effective three-way interaction when accompanied with voice behavior and participative leadership. Third, the importance of voice behavior and participative leadership was confirmed as a way to encourage members to immerse themselves in the goal of the organization. Fourth, In order to demonstrate synergies between the members' voice behavior and the participative leadership behavior of the leader, it is desirable to have trust-in-leader recognized by the members.
키워드열기/닫기 버튼
Voice Behavior, Trust-in-Leader, Participative Leadership, Goal Commitment, Moderated Moderation
