초록 열기/닫기 버튼


This study tried to identify ultimate value of lovers for traditional Korean liquor by using hard laddering which is one of the qualitative techniques. The reason why this topic is selected is that the pursuit of customer value and corporate value is becoming very important phenomenon in recent years. One of the most effective and proper theory to find out the ultimate customer value is means-end theory which is commonly applied in F&B industry in overseas studies. The in-depth interviews(hard laddering) for the sixty six club members who are concerned with drinking Korean liquor were carried out. The cut-off level for 66 interviewees is 5 which can be well depicted in HVM(Hierarchical Value Map). The results of this study indicated that the most dominant value chain is ‘the taste of traditional Korean liquor(A)’ - ‘feel the unique taste(C)’- ‘happiness’(V).


This study tried to identify ultimate value of lovers for traditional Korean liquor by using hard laddering which is one of the qualitative techniques. The reason why this topic is selected is that the pursuit of customer value and corporate value is becoming very important phenomenon in recent years. One of the most effective and proper theory to find out the ultimate customer value is means-end theory which is commonly applied in F&B industry in overseas studies. The in-depth interviews(hard laddering) for the sixty six club members who are concerned with drinking Korean liquor were carried out. The cut-off level for 66 interviewees is 5 which can be well depicted in HVM(Hierarchical Value Map). The results of this study indicated that the most dominant value chain is ‘the taste of traditional Korean liquor(A)’ - ‘feel the unique taste(C)’- ‘happiness’(V).


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Traditional Korean Liquor, Value Pursuit, Means-end chain