초록 열기/닫기 버튼
Companies try to hire competitive employees and especially hotels are very much interested in hiring a good workforce to strength competitiveness. This research analyzed the factors affecting hiring intention of the interviewers of the hotel using surveys to the interviewers in 5-star hotels. Especially, how applicant’s verbal·non-verbal communication ability affects to the interviewer’s hiring intention in final interview through multi regression analysis. To the end, totally 93 copies of questionnaire sheets were distributed to the human resource interviewer in 5-star hotel from May 13 to June 12, 2012, and 59 copies were used in the final analysis. The results shows that applicant’s verbal·non-verbal communication skills have a positive effect on hiring intention, moreover, higher non-verbal communication skills have a significant positive effect.
키워드열기/닫기 버튼
Hotel, Interview, Verbal Communication, Non-verbal Communication, Hiring Intention
