초록 열기/닫기 버튼

This study aims to examine how empowerment of hotel employees on their job satisfaction and organizational commitment psychological capital, one of environmental variants, can influence job satisfaction and organizational commitment in performing psychological capital. It is also another goal of this study to provide strategic materials through making out preventive measures against the hotel enterprise. To accomplish the goals, a field survey was conducted on the employee's of the Deluxe Hotel in Seoul area. The results of this study, based on a positive analysis, could be summarized as follows. First, the confidence, resilience turned out to have affirmative effects on hotel employee's empowerment. Second, the confidence, hope, resilience turned out to have affirmative effects on hotel employee's on their job satisfaction. Third, the confidence, resilience, optimism turned out to have affirmative effects on hotel employee's on their organizational commitment. Fourth, the empowerment turned out to have affirmative effects on their jon satisfaction and organizational commitment.