초록 열기/닫기 버튼

이 연구의 목적은 MLQ를 이용하여 호텔종사자의 변혁적 리더십, 거래적 리더십 및 자유방임적 리더십이 리더십유효성에 미치는 영향관계에서 직무특성이 조절작용을 하는 지를 구명하는데 있다. 호텔산업은 직무의 성격상 제조업이나 기타 서비스업과는 상이한 서비스조직이므로 직무특성을 고려한 리더십이 필요하기 때문이다. 이 연구의 결과를 요약하면 첫째로 변혁적 리더십과 리더십유효성의 영향관계에 있어서 직무특성이 조절작용을 하는 것으로 나타났다. 둘째로 거래적 리더십과 리더십유효성의 영향관계에 있어서도 직무특성이 조절작용을 하는 것을 발견하였다. 그리고 셋째의 자유방임적 리더십도 리더십유효성의 영향관계에 있어서 직무특성이 조절작용을 하는 것으로 나타났다. 이러한 연구결과에 의하면, 호텔산업의 생산성 향상을 위해서는 호텔관리자들이 호텔종사원에게 적정한 직무를 부여할 때 리더십유효성도 제고할 수 있을 것이라는 시사점을 제시하기도 한다.


The hotel organization has to adapt and change management of the organization led the hotel to hotel employees who work in the organization of a suitable high-level management and leadership to them in order to improve the effectiveness of the leadership of a new paradigm is required. This paper investigated how leadership styles influence the recognition of the employees by moderating of job characteristics. To achieve the research objectives of this study for the spatial range located in Busan and Gyeongnam province Super Deluxe, Deluxe and 1, 2, 3 Star Hotels were studied. Research methods were used to survey questionnaires, in order to analyze the collected questionnaires were used to program SPSS Win for 12.0. The results of this study can be summarized as follows. Job characteristics moderates the relations between transformational leadership, transactional leadership, laissez-faire leadership and leadership effectiveness.


The hotel organization has to adapt and change management of the organization led the hotel to hotel employees who work in the organization of a suitable high-level management and leadership to them in order to improve the effectiveness of the leadership of a new paradigm is required. This paper investigated how leadership styles influence the recognition of the employees by moderating of job characteristics. To achieve the research objectives of this study for the spatial range located in Busan and Gyeongnam province Super Deluxe, Deluxe and 1, 2, 3 Star Hotels were studied. Research methods were used to survey questionnaires, in order to analyze the collected questionnaires were used to program SPSS Win for 12.0. The results of this study can be summarized as follows. Job characteristics moderates the relations between transformational leadership, transactional leadership, laissez-faire leadership and leadership effectiveness.