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It has been consistently pointed out that teachers are reluctant to teach and assess English writing skills due to their lack of expertise in item writing and rating. The absence of user-friendly computer software with item writing and rating functions also makes the implementation of writing performance assessments difficult. In response to this need for computer software that can help teachers teach and assess English writing skills, the Korea Institute for Curriculum and Evaluation developed the KICE Writing Assessment Software for High schools (WASH). This study examined the effectiveness of the program focusing on the aspects of instruction, assessment, and functions of the program using in-depth teacher and student interviews. Ten teachers and 27 high school students were interviewed about the use of the WASH in their English class. The results indicate that (1) teachers used the program differently depending on the students’ English proficiency, (2) both teachers and students were satisfied with the program, and (3) some in-house functions of the program needed to be modified to enhance user friendliness. Based on these findings, future directions in the development of teaching, learning, and assessment programs in English writing are discussed.