초록 열기/닫기 버튼
근무환경에 대한 종업원의 정서적 반응이 긍정적일 경우, 장기적이고 안정적인 동료관계가 창출되어 종업원들 사이의 활발한 상호작용과 의사소통 과정을 통하여 서로의 지식을 공유하게 될 것이며, 아이디어를 제안하는 등의 신제품 혁신에도 긍정적인 영향을 미칠 것이다. 또한 신제품 혁신으로 성취감을 경험한 종업원은 이에 대한 긍정적인 정서반응(즉, 강화)을 통하여 또 다른 신제품 혁신에 재도전하게 될 것이다. 이러한 내용들을 요약하여 나타낸 것이 <그림 1>이다.2. 연구변수의 개념
Based upon theories of environmental psychology and knowledge management, 57 venture firms were surveyed about the interactive process between firms' emotional and intelligent capitals. Structural equation modeling with maximum likelihood estimation shows that nine of twelve hypotheses were accepted. Also a reverse model were derived to robustly test interactions among constructs and reinforcement effects shown in the research model. Key features of findings were, (1) employees' positive emotional responses to working environments("PAD") create favourable working partnerships and communication climates among employees via an emotional solidarity behavior("attachment behavior"), (2) the higher level of knowledge sharing as a result of the emotional solidarity positively influences the new product innovativeness, (3) the higher level of new product innovativeness reinforces employees' positive emotion through a feedback process. These findings suggest that firms' emotional and intelligent capitals are positively related to each other. The theoretical and managerial implications of these research results are discussed.
키워드열기/닫기 버튼
PAD, Attachment Behavior, Knowledge Sharing, Product Innovativeness
