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The purpose of this study is to provide a generalized information through factual data on the students' perception of Business English classes in the secretarial departments of the seven colleges in order to have a better understanding on the changing needs and expectations of the students. The result of this survey will offer some up-to-date data about the needs and expectations on college Business English classes from the perspective of the senior college students for the further researches to be conducted based on them. A questionnaire composed of 25 questions regarding the subject were circulated in 7 colleges in Seoul, Kyonggi and Incheon area. 30 answer sheets from each group were randomly chosen and used for final analysis. The major results are as below. Majority of the students think their English level are very low and the results were more obvious in vocational high school graduates. Large number of respondents think Business English classes are very important in the curriculum and also showed high interests in them, however, they are not quite satisfied with the effectiveness of the classes. In addition, students' high conscious on English was not effectively linked to the proper action, therefore, instructors need to reorganize and enhance the contents and teaching methods for the courses in order to encourage the students based on their needs and expectations. In conclusion, instructors in charge of Business English class in colleges should observe and analyze the changes in students' needs and expectations and business organizations' as well in order to devise the more customized teaching methods, course contents, and curriculums to satisfy future educational customers.


The purpose of this study is to provide a generalized information through factual data on the students' perception of Business English classes in the secretarial departments of the seven colleges in order to have a better understanding on the changing needs and expectations of the students. The result of this survey will offer some up-to-date data about the needs and expectations on college Business English classes from the perspective of the senior college students for the further researches to be conducted based on them. A questionnaire composed of 25 questions regarding the subject were circulated in 7 colleges in Seoul, Kyonggi and Incheon area. 30 answer sheets from each group were randomly chosen and used for final analysis. The major results are as below. Majority of the students think their English level are very low and the results were more obvious in vocational high school graduates. Large number of respondents think Business English classes are very important in the curriculum and also showed high interests in them, however, they are not quite satisfied with the effectiveness of the classes. In addition, students' high conscious on English was not effectively linked to the proper action, therefore, instructors need to reorganize and enhance the contents and teaching methods for the courses in order to encourage the students based on their needs and expectations. In conclusion, instructors in charge of Business English class in colleges should observe and analyze the changes in students' needs and expectations and business organizations' as well in order to devise the more customized teaching methods, course contents, and curriculums to satisfy future educational customers.