초록 열기/닫기 버튼

Some hotels are carrying out restructuring processes such as department merging, reduction of workers, voluntary registration, and appointment to a completely different department during the process of conducting retrenchment of management or merging of places. Thus, the purpose of this study was to empirically find a relationship between procedural justice, trust in administration, job satisfaction, and organizational commitment, and that are occurring in the restructuring process of the business department of hotels. For this, an empirical research was conducted on the heads of food and beverage department and sales workers of the other departments of the first-class hotels in Busan. A survey was conducted on remaining workers of the departments related business who have an experience of structural adjustment in first-class hotels of Busan from March 10th to 30th of 2015. As a result of verifying a relationship between procedural justice and distributive justice, trust in administration, job satisfaction, and organizational commitment of workers of the hotel business department based on the survey, it was confirmed job satisfaction and organizational commitment increase when procedural justice and distributive justice is high as workers put trust in administration.