초록 열기/닫기 버튼
The purpose of this study was to explore the impacts of facility factors on disabled travel, and also to examine the influence of facility factors on the overall travel satisfaction focusing on the physically disabled. Importance of facility factors as travel constraints was evaluated in the terms of ‘wheelchair accessibility’, ‘handicap parking’, ‘handicap room’, ‘handicap bath’, ‘handicap elevator’, ‘handicap ramp slope’, ‘handicapped bedroom’, ‘handicap shower seat’, ‘handicap restroom’, ‘discount for the disabled’, ‘location of toilet and basin’, ‘knob for the disabled’, ‘space for wheelchair rotating’, ‘emergency bellㆍalarm system’, ‘help from tour guide’, and ‘wheelchair mobility equipment supplies’. Main findings showed that ‘wheelchair accessibility’ was proved as the most important facility factor for disabled tour, and ‘space for wheelchair rotatingㆍknob for the disabled’, and ‘emergency bellㆍalarm system’ gave an influence on overall satisfaction of the physically disabled travelers. This implies that renovation and supplement of facility factors make disabled travellers feel comfortable and safe during their travel, and it leads to activate disabled travel.
