초록 열기/닫기 버튼
This study investigated the Moderating effect of organizational support in the relation between emotional labor and job satisfaction on hospitality service worker. Based on the results of this study, several research hypotheses were tested. The results of the study were as follows. Firstly, it was found that Emotional labor was significantly negative(-) in the frequency of emotional expression of emotional labor. Secondly, Social‧emotional labor and instrumental support were affected on the part of the moderating effects. These results factor gives a direct impact on job stability and job satisfaction on service worker.
