초록 열기/닫기 버튼
The purpose of this study is to verify if the social loafing of members plays the mediating role in the influential relationship between the transformative leadership of the immediate supervisor and the organizational citizenship behavior of members, and to provide an effective plan to manage human resources in a food service company. For the empirical analysis, 3 hypotheses are proposed, and the analysis of the collected result from survey by using the SPSS statistical program shows that; first, the relation between the transformative leadership and the social loafing has an effect in the negative (-) direction, second, the relation between the transformative leadership and the organizational citizenship behavior has an effect in the positive (+) direction, and finally, the social loafing plays the mediating role in the influential relation between the transformative leadership and the organizational citizenship behavior. The implication of this study is that if members recognize highly the transformative leadership of the supervisor, their social loafing is reduced but organizational citizenship behavior is enhanced, and hence the CEO of a food service company should know that the education of members is important but the leadership education of managers to develop the traditional mentality of leaders is more important.
